A.J. Ball & Sons Frequently Asked Questions
Where do we supply?
We have over 40 year’s industry experience in kitchen and bathroom designs, we have been supplying, designing and fitting high-quality products to be supplied to households throughout the East Kent area. We serve customers in Broadstairs, Margate, Ramsgate, Thanet, Herne Bay, Whitstable, Sandwich, Canterbury and all the surrounding areas. We offer you advice and a unique service tailors to meet all your needs by our professional, experienced and friendly designers.
Do you offer a design and installation service?
Yes, we most certainly do. We are here to make your dreams a reality. All of our kitchens and bathrooms are beautiful hand designed and crafted to fit your exact specification. Our installation team fit your kitchens and bathrooms will precision and ease to bring your vision to life. All of our design work will be unique to every customer bringing life and personality to your home. If you have already sourced your products elsewhere, not to worry! We are also more than happy to provide a fitting only service to help you install your appliances with no problems.
How much will my bathroom/Kitchen cost?
We can’t give you an exact answer to this as each project, home and customer will differ from the next and require different specifications. We will ensure to always provide our customers with a clear breakdown of costs to clear up any confusion associated with the transaction. As suppliers of leading brands, you can buy with peace of mind from manufacturer guarantees and craftsmanship. We are confident that you will be very happy with our work and we can guarantee that you will not pay the final payment until you are 100% happy.
How long will it take to complete my project?
This timescale is again very dependant on the project, home and customer. It is also dependent on the materials that you may need ordering and if you are opting for bespoke, handmade products these will take time to build. You don’t want to rush the quality of the finish. We promise, during the course of your project, we will be upfront and honest with you if there are any problems or delays encountered along the way of your kitchen and bathroom projects.
How does the process work?
The process begins by one of our talented craftsmen coming around to your property for a site visit. This is where you can discuss your vision with our team members and they can measure the room and discuss your project. After the site visit, the designers will create a plan of the room and start making your dream into a reality. You will then have the chance to discuss a fixed quote with our team. You are not obliged to pay the final payment until you are 100% happy with your new bathroom or kitchen.
Where can we see examples of A.J. Ball and sons work?
We have many project examples on our website for you to see today. All of our projects are supported by our professional in house service which also includes the consultation, design and installation. We are always open to visitors at our extensive showroom in Broadstairs. We have a very wide range of luxury, award-winning products on display for you to view at your pleasure. Come and speak to one of our friendly team members if you love design from our showroom and we can talk you through the next steps for surveying and installation.
How will my kitchen arrive?
Prior to delivery, you will be asked to confirm if there any type of restrictions that may affect your delivery. These confirmations may be about the width of your road or parking restrictions for example. You also need to keep in mind that there will need to be a place for you to store your new kitchen units in the period between delivery and installation.
How long will the installation process take?
Just like the cost, the installation process and completion time will depend on a number of factors including the size of your kitchen or bathroom, the complexity or the design and if additional plumbing or tiling work needs to be completed, these all can take more time. We will always make a conscious effort not to disrupt your daily life while the work is being carried out. Our job is to make your life easier whilst installing your kitchen or bathroom.
Can I change my existing order?
Yes, of course, you can, however, please be aware that alteration of purchases could affect your delivery date. It could also obscure costs depending on how much notice is given. AJ Ball is a family run business established since 1948, with over 40 years of experience in bathroom and kitchen designs. We have been supplying and fitting quality products to households throughout East Kent. we aren’t about hard sales tactics just good old fashioned service. we can also guarantee 100% satisfaction and cooperation.
How can you redesign my bathroom?
You will be absolutely amazed by how quickly we can turn your usual functional bathroom into a place of rest and relaxation. High-quality baths, whirlpool tubs are the perfect invitation to relax. We have space-saving tubs, skins and shelves to take advantage of every corner of small bathrooms. If your bathroom is the first room you step into every morning you may as well make it worthwhile. At the end of the day, you can pick and choose whatever you like and we can make your dreams a reality.